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Accountability Commitments

Accountability is core to Norwegian Church Aid's values and the principles that inform our behavior in all that we do and help define our approach.

Our Accountability Framework states our commitments to rights-holders, host communities, partners and other stakeholders.

As a member of  the Humanitarian Accountability Partnership (HAP), Norwegian Church Aid commits to implementing the HAP principals of accountability. NCA has  undergo a review process and is working on getting certified in compliance to the HAP Standard in Humanitarian Accountability and Quality Management.

Norwegian Church Aid’s Accountability framework

 

NCA complaints handling system

ACT Alliance Code of Conduct

Code of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief (1994)

NCA Security Policy

 

Published: 06.06.2011

NCA in figures

Employees in Norway: 155

Expatriate staff abroad: 34

Locally-employed staff abroad: 1011 (including 416 in Darfur)

Turnover in 2010: NOK 842.9 million

Administration costs for 2010 = NOK 58.4 million (7.5 %)

 

Complaints?

A functioning complaints handling system is an essential part of Norwegian Church Aid's accountability policy.