As part of our accountability mechanism, we encourage you to use these e-mails for any complaints you may have. For complaints that should be handled at the NCA Ethiopia office level, please use firstname.lastname@example.org. For complaints that should be handled at the headquarters level, kindly use this email: email@example.com
For sensitive complaints, we do not recommend the use of e-mail. To ensure greater confidentiality, please make physical complaints by using the suggestions/complaints box found at the NCA Ethiopia office entrance hall.
In Ethiopia, NCA specialises in inclusive and comprehensive aid architecture, strengthening linkages between the grassroots (horizontal level) and local and central government (vertical level). This approach has been instrumental in changing social norms and practices through strong and sustainable community responses, linking community interventions with government policies, and strengthening civil society organisations.
Our development interventions employ integrative programme modalities between three core programmes: Water Sanitation and Hygiene (WASH), reproductive health and climate resilience. This approach has helped to manage resources effectively, foster complementarity and tangible results that address people’s needs. When designing and implementing its programme interventions, we pay special attention to gender, people with special needs, conflict sensitivity and the environment.
Koite’s day used to be spent collecting water. Now she has much more time for herself and her family because she has access to clean water close to her home.
NCA’s WASH programmes incorporates water supply with improved sanitation and better hygiene practices, capacity strengthening, and involvement of local and governmental structures in the entire project cycle. This approach is based on Norwegian Church Aid’s longstanding experience that strong and accountable WASH committees ensure effective and sustainable WASH services in the long term. Our WASH services, anchored in context specific needs, also provide an impetus to integrate project design with other programmes, such as, climate resilience, livelihoods and health.
NCA is actively building vertical and horizontal linkages between communities and governmental structures to promote adaptive strategies to meet the challenges of climate change. From our experience, watershed management, sustainable land management, and livelihoods diversification are effective strategies for building communities that are able to adapt to and recover from the effects of climate change.
Our Reproductive Health programme prioritises provision of conventional healthcare to women, in close partnerships with faith-based organisations to protect women and girls from practices that put their wellbeing at risk. Our health programme fosters community mobilisation to address a range of reproductive health issues, such as maternal health, youth Sexual and Reproductive Health (SRH), and complications related to harmful practices.
Emergency Preparedness and Response
The growing refugee situation in the Horn of Africa has resulted in Ethiopia becoming the African country receiving the most refugees with more than 689,000 people from Eritrea, South Sudan and Somalia. Currently, Norwegian Church Aid provides emergency sanitation and hygiene assistance for more than 20,000 South Sudanese refugees in the Gambella region.
Where we work
NCA works in Addis Ababa, Tigray, Amhara, Oromia, Somali, SNNPR and Gambella.
Who we work with
NCA has been in Ethiopia since 1974 and works with key stakeholders e.g. community leaders and civil society organisations, relevant government offices on all levels, and faith-based and secular NGOs. We assist our local partners through capacity building in administrative roles and at programmatic level.
NCA has a long history of responding to humanitarian crises in Ethiopia together with ACT Alliance sister organisations and local faith based organisations.
Norwegian Church Aid Ethiopia prioritises WASH in its emergency response and is geared towards refugees and people affected by natural disasters. Norwegian Church Aid’s emergency response is in alignment with the agenda of UN agencies and Government priorities. To improve the effectiveness of our response, we proactively engage in networks and relevant clusters. Currently, we are assisting refugees from South Sudan. A comprehensive humanitarian response providing health, educational and economic services to Eritrean refugees and host communities is in the pipeline.