CRM system for Fundraising Department

Invitation to express interest.

Request for Information Notice

Reference: 2020-002

Item number and title: NCA HO CRM System
Contracting Authority: Norwegian Church Aid

Deadline for submission of interest: 14.05.2020

Norwegian Church Aid is going to launch a Local Open Tender. However, to first shortlist candidates, Norwegian Church Aid is sending out a Request for Information and invites interested suppliers/candidates to participate in the procurement procedure for the relevant lot(s):

  • CRM system for Fundraising Department

Norwegian Church Aid (NCA) is modernizing our marketing toolmix and is initially looking into replacing our current Customer/Constituent Relationship management system (CRM). We expect that this will enable our marketing department to automate processes, improve our leads generation and follow-up, and enable us to work more efficiently and goal-oriented in projects and campaigns. In general, we want to position ourselves to meet the fast changing and digitally innovative environment within marketing, CRM, and fundraising.

As a first step, and before an expected procurement, NCA is inviting suppliers to express their interest in bidding and helping us modernize our CRM-system and marketing toolmix by providing the requested information. After the initial round of prequalification has been finalized, we expect that successful candidates will receive our updated and complete tender dossier and the opportunity to submit their bid. NCA is aiming to select a supplier in September 2020.

If you are interested in expressing your interest for this procurement, please send an email to

  • RFI documents will be available from 23.04.2020 to 14.05.2020. Interested candidates may obtain the RFI in English at no cost from the Contracting Authority mentioned below.


Norwegian Church Aid, Postboks 7100, St. Olavs plass, 0130 Oslo, Joachim Mikalsen,